Cookies policy

This website uses cookies

Cookies are small files that allow us to distinguish you from other users of our website. They are sent to your browser and stored on your device. They enable us to provide you with a good experience and helps us to improve our site.

Types of cookies we use

33n uses cookies that are strictly necessary for the operation of our site.

They include the following:

Third-party cookies set by Google Analytics

Analytical cookies are used to help us improve the way our website works, for example by ensuring users are finding what they are looking for. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

We use Google Analytics to capture analytical cookies.

Find out more about Google Analytics cookies

For more information please email dpo@33n.co.uk

Privacy notice

Last updated Jun 2026 (version 07)

Who we are

33n Ltd (“33n”, “we”, “us”, “our”) is the controller of your personal data for the purposes described in this notice. This means we decide how and why your personal data is used.

We have appointed a Data Protection Officer (DPO). If you have any questions about this notice or your personal data, you can contact:

Email: dpo@33n.co.uk

You have the right to complain to the Information Commissioner’s Office (ICO).

What this notice covers

This notice explains how we collect, use and protect your personal data when you:

• visit the 33n or CLEAR websites
• contact us or submit enquiries
• request information about our services
• subscribe to updates or communications
• attend events, webinars or demonstrations
• interact with us as a prospective client, client representative, partner, supplier or professional contact

This notice does not apply to:

• CLEARnotes users, who should refer to the CLEARnotes Privacy Notice
• participants in CLEAR projects, who should refer to the CLEAR Projects Privacy Notice

The personal data we use

We collect and use different types of personal data depending on your role and relationship with us.

Personal data

This may include:

• contact details (name, email address, telephone number)
• organisation, role and professional information
• enquiry and correspondence information
• event registration and attendance information
• marketing and communication preferences
• proposal, opportunity and relationship management information
• technical and usage data (such as IP address, browser type and website usage information)

We may generate derived data, such as:

• engagement information
• relationship and account management information
• aggregated website analytics
• business development and pipeline information

Where possible, this data is anonymised or aggregated so that individuals are not identifiable.

How we collect your data (sources of data)

We collect personal data from:

• you directly (for example through forms, enquiries, meetings or correspondence)
• website forms and registrations
• event registration and attendance systems
• existing client, supplier or partner relationships
• referrals and introductions
• publicly available professional information
• cookies, analytics tools and website logs

How we use your personal data

We only use your personal data where we have a lawful basis to do so.

Lawful bases

• Contract – where necessary to provide services or respond to requests.
• Consent – where required, such as marketing communications
• Legal obligation – to comply with legal and regulatory requirements
• Legitimate interests – to develop and manage relationships, operate our websites and improve our services

Purposes of processing

We use your personal data for the following purposes:

Automated decision-making and use of AI

We do not make significant decisions about individuals based solely on automated processing.

A significant decision is one that produces legal effects concerning you or has a similarly significant impact on you.

We may use analytical methods and AI-enabled tools to support:

• content drafting and review
• website analytics and reporting
• business development and relationship management activities
• research and insight generation
• quality assurance and security monitoring

These tools:

• support human judgement and do not replace it
• are subject to controls designed to minimise risk, bias and inappropriate use
• are not used to make significant decisions about individuals without meaningful human involvement

Who we share your data with

We do not sell your personal data.

We may share your data where necessary with:

• authorised 33n staff
• website hosting and technology providers
• marketing, communications and CRM providers
• event and webinar providers
• professional advisers (such as legal, audit and insurance advisers)
• regulators or public authorities where required
• clients, partners and collaborators where necessary for relationship management or service delivery

We only share data where necessary and require third parties to protect it.

International transfers

Some systems we use may process data outside the UK.

Where this happens, we ensure appropriate safeguards are in place, including:

• UK-approved transfer mechanisms (eg IDTA or UK Addendum)
• contractual protections
• technical and organisational controls

We assess whether data is adequately protected before any transfer.

How we protect your data

We take appropriate security measures to protect your personal data, including:

• role-based access controls
• authentication and access management
• restricted access to authorised personnel
• secure systems and environments
• encryption in transit where appropriate
• logging and monitoring
• supplier security requirements

How long we keep your data

We keep personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, regulatory, contractual and business requirements.

Different types of data are retained for different periods. For example:

• relationship management records are retained while there is an ongoing business relationship or legitimate business purpose
• marketing preferences and suppression records are retained to ensure preferences are respected
• contractual and commercial records may be retained for longer where required

We may also anonymise data so that it can no longer be associated with you. Anonymised data may be retained and used for longer periods.

Your rights

You have rights under data protection law, including:

• access to your personal data
• correction of inaccurate data
• deletion in certain circumstances
• restriction of processing
• objection to processing
• data portability
• withdrawal of consent (where applicable)

To exercise your rights, contact: dpo@33n.co.uk

We may need to verify your identity before responding to your request.

Complaints

If you have concerns about how we use your data, you can contact us at: dpo@33n.co.uk

You also have the right to complain to the ICO:

Website: https://ico.org.uk

Phone: 0303 123 1113

Changes to this notice

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your data for a different purpose, we will explain the legal basis where required.